Customer Service Representative Logistics

Our client, a leading logistics and transportation organization, is seeking a Customer Service Representative Logistics to join their team. As a Customer Service Representative Logistics, you will be part of the Logistics Support Department supporting the operations team. The ideal candidate will have strong communication skills, attention to detail, and a proactive approach, which will align successfully in the organization.Job Title: Customer Service Representative LogisticsLocation: Suffolk, VAPay Range: $19.00Shift: 11:30 AM - CloseWhat's the Job?Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer systemUpdate account managers on problem loads and actions taken; inform receivers and customers on load statusMonitor daily pick-ups and deliveries to ensure timely and intact arrivalsTake check calls from drivers, ensuring loads will deliver on time; validate load data prior to marking loads delivered for accountingInvestigate product overages, shortages, damages, and complete necessary documentationWhat's Needed?At least 1 year of logistics experienceGeneral knowledge of the transportation industryHigh school diploma or equivalentExperience writing routine reports and correspondenceThe ability to apply common sense understanding to carry out instructions in written, verbal, or diagram formWhat's in it for me?Opportunities to develop your logistics and customer service skillsEngagement with a dynamic and supportive team environmentPotential for career growth within the organizationWork in a structured and professional settingContribute to efficient logistics operations that impact the company's successUpon completion of waiting period associates are eligible for:Medical and Prescription Drug PlansDental PlanSupplemental Life InsuranceShort Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions._Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.__In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram._ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.