Customer Service Rep

Posted yesterday

lincare holdingsHayward (CA)

Customer Service Representatives Linen Supply

SENIORITY

Entry

SALARY

$19.00 - $20.00 per hour

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About the role

Job Title Offering $19 to $20 per hour

Job Description: This employee takes calls from Long Term Care customers, enters orders, and dispatches them to the appropriate service center.

Job Responsibilities:

Log for all incoming calls
Hours 9am to 6pmWarehouse - cleaning of medical equipment
Add new residents to existing LTC customer database as necessary
Follow up on delivery of requested items
Answer questions and troubleshoot customer issues
After-hours dispatching when scheduled
Read and analyze documents such as customer orders
Communicating with co-workers and customers alike
Help with the training of employees
Apply common sense understanding to carry out oral and written instructions

Education and Experience:

High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
Computer literacy is necessary
Physical Demands

The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds. Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

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