Guest Service Lead
joshua tree houseTucson (AZ)
About the role
The Joshua Tree House in Tucson, AZ seeks an Inn Operations & Guest Experience Manager to oversee daily operations, guest journeys from booking to departure, and on-site leadership for the Tucson and Joshua Tree properties. This role coordinates with a remote guest communication team and local vendors, ensuring consistent brand standards while not handling marketing or pricing decisions. The position is full-time, salaried, with a Fri-Mon on-site presence and two midweek days off.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this