3rd Party Collections
empereon constarPhoenix (AZ)
About the role
Job Opportunity: 3rd Party Collector Our 3rd Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate will be responsible for working a large caseload of outstanding debts.
Responsibilities:
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Resolve collection calls and achieve targeted goals
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals
Skills:
- Strong phone presence and experience speaking with customers
- Excellent verbal and written communications skills
- Attention to detail
- Experienced problem solver
- Strong listening and negotiation skills
- Ability to multi-task, prioritize, and manage time effectively
- Collections, sales, customer service, or related call center experience, preferred
- Auto, DDA, Installment & Credit Card Collections experience a plus
- Basic math skills
- Intermediate knowledge of email, Internet browsers, and search functions
What We Offer
Bonus: $500 at 90 days
Lucrative commission structure Monthly contests Fun and friendly work environment Flexible schedules Medical, dental, vision, and 401kExcellent advancement opportunities Amazing referral program -- Earn $400 for every referral hired after they work 340 hours (60 days)!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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