Senior AI Support Engineer Remote
applied methodsMillbrae (CA)
Senior AI Support Engineer Remote
Posted 2 days ago
applied methodsMillbrae (CA)
SENIORITY
Senior
About the role
LangChain seeks a Senior Technical Support Engineer to lead the customer support experience for highly technical users. You will diagnose issues across deployments, work with engineering and product teams, and support enterprise customers. The role emphasizes API, SDK, and cloud-native troubleshooting, with Python (TypeScript a bonus) and Kubernetes/Docker proficiency. This is a remote position with a competitive USD salary and equity.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.