Corporate Network Engineer III

Corporate Network Engineer IIIThe Corporate Network Engineer III is a key contributor in designing, implementing, maintaining, and supporting the enterprise network infrastructure, ensuring its reliability, security, and performance. This position plays a key role in the work effort for the installation of routers, switches, access points, firewalls, collaboration equipment, and third-party application hardware and software. The Network Engineer III is a subject matter expert for multiple network technologies and a source of reference for other network engineers. This role will implement, support, and maintain the organization's network infrastructure, including the implementation and design of hardware and software and participating in efforts to set IT network/video/voice architecture and standards ensuring solutions are compliant and meet GBCI IT standards. This position collaborates with Enterprise Architecture, the Network Team Lead, vendors, and service providers to architect, design, implement, and support enterprise infrastructure solutions to support the GBCI business requirements. This position will exercise discretion and independent judgment in the design and implementation of the architecture, development, testing, documentation, and support of key network solutions. This is a corporate position which may be located in an available bank division across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY.The entry rate for this position is $100,400.00 + /year (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. WA Applicants ONLY:Spokane, WA range $111,000 to $166,400 a year. Wenatchee, WA range $105,700 to $158,500 a year. General network responsibilities include staying current with networking products and industry trends, collaborating with GBCI IT architecture and engineering functions, working closely with solution providers, ensuring all network documentation is kept current and accurate, creating configuration, deployment guidelines and standards, assisting NIT leadership with vendor management, reporting on service quality, bandwidth, latency, system capacity, licensing, and uptime metrics, and driving resolution for issues related to standards and process inefficiencies. Network infrastructure engineering responsibilities include designing and supporting Gigabit Ethernet Switching/Routing (EIGRP & BGP), IPv4, designing and supporting enterprise WIFI solutions, building and implementing diverse wide area networking environments, building and implementing QoS for a voice/video/data network environment, developing and generating conceptual, logical, and physical network architectures, providing operational support services for various network and video solutions, planning network layouts and configuring systems to user environments, analyzing network topologies and traffic and capacity requirements, and working with internal and external customers to fill information gaps and communicate architecture and technical solutions. Service delivery and project support responsibilities include functioning as a subject matter expert on projects that have network requirements, contributing to projects by completing assigned responsibilities by agreed deadlines, identifying, recommending, and coordinating process improvements within and across related departments to increase efficiency and improve service delivery, and providing network support at a Tier III level. Escalated incident support responsibilities include providing network support at a Tier III level, training and guidance to network administrators and more junior network engineers, responding to escalated support needs such as complex or major incident resolution and broad scale change requests for network systems and services, collaborative troubleshooting with other teams including port/protocol diagnostics, metrics and log review for networking clients and devices, providing technical support for Tier IV incidents, and complying with all company policies and procedures and all applicable laws and regulations. Qualifications to perform this job successfully include a bachelor's degree in information systems, information technology, computer science, or related field, seven years of increasingly responsible professional work experience in computer science, information systems, or information technology, seven years of experience with any of the following: Cisco, Brocade, or Juniper switching, routing, wireless, video, and firewall hardware, routing protocols, specifically BGP, OSPF and diagnosing and troubleshooting network issues and outages, TCP/IP packet analysis, exceptional analytical and problem-solving skills, with logical problem solving from Layer 1 through Layer 7 of the OSI model, telecommunications industry experience highly preferred, hands on experience in designing, developing, supporting, and maintaining the organization's network infrastructure, including the implementation and design of hardware and software, supporting and/or designing highly virtualized cloud or private data center and WAN/LAN/Wi-Fi environments, subject matter expertise with most of these network technologies: network monitoring and administration, Cisco, Juniper, Citrix, Fortinet, or Meraki hardware experience, Meraki Wi-Fi and SD-WAN experience, working knowledge of 802.11 and Wi-Fi security methods, working knowledge of MPLS, VLANs, VTP, and STP, IPsec, SSL, and remote access VPN solutions, IP addressing understanding, DNS, DHCP, SNMP, Radius, and other network based services, network security best practices, Azure VPN, virtual firewall, and networking knowledge, and the ability to carry out technical strategy in the deployment of complex systems, as well as contributing to technical solutions and administrative maintenance, and implementing critical projects in support of a wide range of complex applications that rely on server functionality. Required skills and abilities include a significant level of trust, credibility, and diplomacy, the ability to interact calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization, being a team player with a passion for customer service and a proven ability to build rapport and work effectively with employees at all levels of the organization, the ability to adapt to change through time management, analytical, and problem-solving skills, being a self-starter with ability to take ownership and accountability of all roles and responsibilities with minimal supervision, being well organized with ability to prioritize and multi-task in a fast-paced work environment and meet deadlines with minimal supervision, the ability to serve as a backup for other staff members in a mutually supportive teamwork environment, the ability to be capable of regular, reliable, and timely attendance, maintaining confidentiality of all sensitive data, and the ability to present ideas in user-friendly language. What we offer includes an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, discounts on banking products and services, a generous Paid Time Off (PTO) plan and paid holidays, and being an Equal Opportunity Employer.