Director - Regional Sales

Key Responsibilities: Develop and execute regional sales strategies to increase premiums, case count, customer retention, and profitability. Build and maintain relationships with brokers, clients, and prospects within the assigned territory. Identify market opportunities and prioritize sales activities in collaboration with business leaders. Present insurance products and recommendations, cross-sell offerings, and follow up on opportunities to close sales. Coordinate sales strategies across group insurance, voluntary benefits, absence management, and related business lines. Ensure compliance with administrative procedures, underwriting guidelines, and company policies. Provide guidance on escalated service concerns and support the implementation of new business. Maintain accurate lead, call, follow-up, and opportunity records in the customer relationship management (CRM) system. Analyze and submit sales and production reports to leadership. Partner with underwriting and internal teams to support profitable business and resolve customer issues. Lead and develop a regional team, typically consisting of 5–9 sales representatives, and potentially sales managers. Oversee employee performance, hiring, development, promotions, and other personnel decisions in accordance with company policies. Promote company values, a positive work environment, and service excellence. Coach sales representatives to achieve goals across assigned product lines. Participate in strategic initiatives and continuous improvement projects. Manage regional sales operations while maintaining a limited personal sales-production responsibility. Travel nationally as required.

Required Qualifications: Bachelor's degree in a related field. At least 5 years of group insurance sales experience. At least 3 years of management experience. Required Group Life and Health licenses. Strong knowledge of group insurance products, claims practices, administrative procedures, and policy provisions. Demonstrated leadership, staff development, and performance management skills. Excellent communication, presentation, negotiation, and problem-solving abilities. Strong customer relationship management and stakeholder-influencing skills. Excellent organization, follow-up, prioritization, and multitasking abilities. Ability to work effectively in a fast-paced, collaborative environment. Ability to maintain confidential information and exercise sound judgment.

Preferred Qualifications: AHIP, LOMA, and/or CEBS credentials. Experience developing broker relationships and managing regional insurance sales teams.