Retail Sales Associate / Customer Service

Posted 19 days ago

elements massageLake Oswego (OR)

SENIORITY

Entry

SALARY

$18 - $20 per hour

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About the role

Sales Associate Do you thrive on building relationships with wonderful clients and enhancing your skills as a sales associate? Elements Massage Lake Oswego is a busy massage studio with an established reputation for delivering top notch massage. We are looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives. Our team members will earn commission for wellness plan sales and have opportunities to earn up to $300 in additional bonuses.

Responsibilities and Duties:

Create an exceptional massage experience for all clients every time they enter the studio
Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
Following our proven sales process to enroll clients into the Elements Wellness Program
Being the first and final face of hospitality, whether on the phone or in the studio
Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
Qualifications and Skills
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients
The right candidate can turn every client interaction into a story of great customer service
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients
Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs
Driven to create the best work environment for the employees and the best experiences for the client
Studio Specific Benefits
Pay $18 - $20 per hour depending on experience
Bonuses based on membership conversions up to an additional $300 per month
A complimentary monthly massage at the studio
Additional massages at significant discount

Free monthly Chiropractic visit 401KScheduleWe are open 9am - 9pm 7 days per week. At least one weekend shift is required along with flexibility to work a mixture of opening, closing, and mid shifts. If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

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