Aquatic Technical Support Leader
world aquaculture societyBrooklyn (NY)
Aquatic Technical Support Leader
Posted yesterday
world aquaculture societyBrooklyn (NY)
SENIORITY
Senior
About the role
Vivo Aquatics seeks an Aquatic Technical Support Manager to lead the technical support team, overseeing case management, workflows, and escalation processes. Partner with Product, Sales, and Engineering to ensure customer feedback informs product direction and strengthens client relationships.
Requirements include:
5+ years in commercial aquatics, 3+ years of management, CPO license within 90 days, and strong CRM/Help Desk experience.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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