Automotive Retail Sales Consultant

Join CarMax, the nation's leading retailer of used vehicles, as a Sales Consultant in our dynamic Sales & Business Development team. At CarMax, we pride ourselves in providing a transparent, innovative, and hassle-free buying and selling experience. As a Sales Consultant, you will be at the forefront of our operations, helping customers to find the perfect vehicle that fits their needs and budget. You are expected to uphold the integrity and professionalism that CarMax is known for. Your contribution will directly impact our growth and customer satisfaction, making your role critical to our continued success. Engage with customers to understand their vehicle needs and preferences. Provide expert advice and guidance on our wide selection of vehicles. Negotiate sales and finalize deals while maintaining transparency and customer satisfaction. Follow up with potential customers for upcoming promotions and trade-in opportunities. Maintain a strong understanding of vehicle features, brand guidelines, and dealership standards. Collaborate with the finance department to ensure customers understand their financing options. Achieve and strive to exceed monthly sales targets. Strong communication and interpersonal skills Effective negotiation and closing abilities Customer-oriented mindset Knowledge of the latest automotive technologies and trends Basic financial knowledge to discuss payment options Ability to work in a dynamic and fast-paced environment Medical Insurance Certifications related to sales techniques and customer service are beneficial, such as Certified Sales Professional (CSP) or Certified Automotive Salesperson (CAS).