Clinic Support Coordinator

Posted yesterday

rogers behavioral healthCherry Hill Twp (NJ)

Medical Secretaries and Administrative Assistants All Other Outpatient Care Centers

SENIORITY

Mid

SALARY

$17.24 - $24.82

Apply

About the role

Clinic Support Coordinator

Schedule: Full time - 40 hours/week Monday - Friday Typical shift - 8am-4:30pm This position will help our new PHP/IOP (Outpatient) clinic slated to open Fall 2026!The Clinic Support Coordinator performs receptionist and administrative duties related to clinic operations, collects patient information, maintains confidentiality of patient files, and coordinates with multiple disciplines and customers.

Job Duties & Responsibilities:

Performs variety of administrative processes, is the first and last point of contact with patients daily.
Answers telephone and provides accurate Rogers program and services information to callers.
Registers and schedules patients and confirms insurance guarantor information.
Responsible for daily check-in and check-out of patients and reporting of this information.
On admission, verifies patient identification, demographic, insurance, and ensures all paperwork and consent information are obtained/updated in the medical record.
Maintains and orders supplies.
Distributes incoming packages and mail.
Maintains medical records ensuring accuracy of document placement.
Reviews all active medical records for correct placement of forms, and patient information.
Files all reports accurately and in a timely manner.
Completes all documentation within required timeframe.
Ensures routine and priority tasks are completed within established timeframe.
Coordinates projects as assigned.
Track/complete metrics and statistics as assigned by operations leadership.
Copies documents for treatment team
Ability to communicate and coordinate transfer process to and from Rogers.
Assists in facilitating treatment by acting as a communication resource to other disciplines, external agencies, and as directed by treatment team.
Maintains the environment in a safe, orderly manner.
Performs other duties as assigned. Conduct self in a professional manner.
Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
Communicate with all individuals in a positive and professional manner.
Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
Communicate concerns and provide solutions for same.
Attend outside seminars to promote professional growth.
Demonstrate a positive and professional attitude toward all customers.
Comply with the Hospital's policies and procedures, including Human Resources, Infection Control, Employee Health policies and programs.
Project a professional image by wearing appropriate, professional attire.

Additional Job Description: Education/Training Requirements: Eighteen (18) years of age, or older. High school diploma required. Proficiency with computer programs (Microsoft, Excel, etc.) and electronic health record software is required; Cerner is preferred. Previous experience working in an office setting, medical office or psychiatric setting is preferred. Basic knowledge of equipment utilized to perform clerical duties. American Heart Association Provider CPR certification is required within thirty (30) days of hire. Annual re-certification is required. Formal training in crisis prevention and intervention is required within sixty (60) days of date of hire. Annual re-certification is required.

Pay Transparency Requirements: Compensation for this role is between $17.24 - $24.82 and placement in the range will vary based on years of experience and education. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.