Sale Manager

About the Role: XDENT LAB is building toward one clear goal: To become the top-of-mind Removable Partial Denture outsourcing dental laboratory in Vietnam for U.S. dental labs. We are looking for a U.S.-based Sales Executive who understands the dental lab industry deeply and can represent XDENT LAB as a trusted, long-term outsourcing partner, not just another offshore vendor. This role is not about aggressive selling. It is about building trust, credibility, and long-term volume partnerships.

Key Responsibilities: 1. Represent XDENT LAB in the U.S. Market Act as the local face of XDENT LAB in the U.S. Communicate clearly our positioning: Reliable High-volume ready Removable-focused specialization Build credibility with U.S. dental labs through professional, consultative conversations 2. Develop High-Value B2B Relationships Build and maintain relationships with: Dental laboratory owners Production managers Understand their: Workflow Pain points in outsourcing Scaling challenges Position XDENT LAB as a strategic production partner 3. Drive Trial-to-Volume Conversion Initiate trial cases with qualified prospects Guide clients through onboarding and initial experience Convert successful trials into: Recurring orders Long-term, high-volume partnerships 4. Collaborate with Vietnam Production Team Work closely with: Customer Support Production QC teams Ensure delivery aligns with brand promise: Consistent quality 2-3 day in-lab turnaround Provide insights from the U.S. market: Pricing expectations Competitor positioning Outsourcing trends Contribute to: Service improvement Go-to-market strategy Branding refinement Requirements 1. Location & Background Must be a U.S. citizen or U.S.-based professional Strong understanding of U.S. dental lab market 2. Experience Minimum 5+ years in Sales / Business Development within a Dental Laboratory Proven experience working with: Dental Lab Product Lab-to-lab or lab-to-clinic workflows 3. Industry Knowledge Deep understanding of: Dental lab production workflows Outsourcing models Quality expectations in the U.S. market 4. Communication Native or near-native English Strong ability in: Consultative selling Relationship building Professional B2B communication 5. Mindset Long-term relationship builder (not transactional seller) Values trust, consistency, and reliability Comfortable working with offshore production teams High ownership and accountability

What Success Looks Like: Establish XDENT LAB as a trusted outsourcing partner among U.S. dental labs Build a pipeline of qualified trial cases