Member Experience Specialist

Posted yesterday

planet fitness glow brandsMuskego (WI)

Counter and Rental Clerks Fitness and Recreational Sports Centers

SENIORITY

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About the role

Planet Fitness - Glow Brands is seeking a Member Services Representative to deliver a superior level of customer service to members, prospective members and guests. You will greet visitors, handle front desk duties, process sign-ups and tours, and help maintain clean and welcoming facilities. The role emphasizes a positive, energetic attitude, reliability, and strong listening skills to address inquiries and resolve issues efficiently.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.