FT - Customer Support Specialist - Work From Home
instinct scienceSt Charles (MO)
FT - Customer Support Specialist - Work From Home
Posted today
instinct scienceSt Charles (MO)
SENIORITY
Junior
About the role
[Customer Service Rep / Remote] - Anywhere in U.S. / $50,000 to $60,000 / Generous work from home stipend / Medical-Dental-Vision benefits / Flexible PTO / Supportive and caring work environment - As a Customer Support Specialist at Instinct Science, you will: Respond promptly and professionally to customer inquiries via phone, email, and chat; Troubleshoot and resolve product-related issues to ensure customer satisfaction; Document customer interactions and maintain accurate records in the support database; Collaborate with cross-functional teams to escalate and resolve complex problems; Provide detailed product information and guidance to assist users in maximizing the value of Instinct Science solutions; Identify patterns in customer feedback and suggest improvements to enhance service quality; Maintain up-to-date knowledge of company products and services to deliver accurate support…Hiring Immediately >>
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