Operations Manager - Glendale, CA
Operations Manager - Glendale, CA
Posted today
SENIORITY
Mid
About the role
- Manage daily operations, staffing, and service consistency across all four garages
- Supervise staff: scheduling, training, onboarding, performance, and HR coordination
- Resolve customer complaints and disputes involving access, payments, and monthly accounts
- Administer monthly parking access (subscriptions, access cards, LPR, permissions) per City policy
- Oversee Flash parking systems; coordinate troubleshooting for kiosks, gates, and access/LPR equipment
- Coordinate repairs, preventive maintenance, vendor support, and outage response
- Support system upgrades/transitions through vendor coordination, setup, and staff training
- Review financial and operating reports for accuracy; reconcile T2 meter revenue and deposits
- Analyze revenue/payment data, investigate discrepancies, and coordinate corrective action
- Prepare operational summaries and reports for City and company leadership
- Maintain regular communication with City representatives on facility, equipment, and service issues
- Manage incident documentation, camera review, and claims coordination
- Coordinate parking/validation needs for City events, tenants, and organizations
- Recommend improvements to service, reporting, equipment, and overall operations
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
