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CRM Campaign Lead: Fan Engagement & Personalization

Posted 10 days ago

exlservice holdingsEastern (KY)

SENIORITY

Manager

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About the role

ExlService Holdings, Inc. seeks a CRM Marketing Generalist to lead the CRM lifecycle from strategy through execution and optimization. You will drive outbound campaigns across email, SMS, and push, using machine learning and personalization to maximize engagement. Collaborate with Data & Analytics, MarTech, Product Marketing, Digital Media, and external partners to ensure campaigns meet performance targets and deliver measurable business results.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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