Bell/Valet Attendant - HVSR

Posted 10 days ago

valencia hotel groupSan Jose (CA)

Baggage Porters and Bellhops Hotels (except Casino Hotels) and Motels

SENIORITY

Entry

SALARY

$16.75 - $16.75 Hourly

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About the role

Bell/Valet Attendant - HVSRHotel Valencia Santana Row - San Jose, CA 95128

Overview: Salary Range $16.75 - $16.75 Hourly Level Entry Position Type Full Time Job Shift Swing Education Level None Travel Percentage None Category Hospitality - Hotel

Description: Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!Come be a part of an AWARD WINNING TEAM.Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Job summary: Responsible for all guest service needs while on property in accordance with hotel. This position is combination of both Valet and Bellman. You will be working in the front of the house and have a high level of guest contact. Customer Service experience a plus. You must also have excellent communication skills. Shift requirements: Currently searching for shifts from 6AM-2:30PM and overnight 11PM-7:30AM some days, with weekends and holidays.

Responsibilities:

Welcome guests to the hotel and expedite the handling of luggage.
Pick up and deliver dry-cleaning for the guests
Provide information on local attractions, room features, hotel facilities
Deliver messages and/or packages to meetings and guest rooms
Attend required meetings
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees.
Report unsafe conditions to your supervisor immediately
Maintain hotel equipment in proper working conditions.
Must have clean driving record to be able to assist valet staff.
Any other duties assigned by your immediate supervisor.

Working Environment: exterior of hotel and occasional interior with exposure to weather conditions.

Physical Requirements:

Standing/Walking : Constantly. For varying lengths of time, with little or no sitting.
Stooping (Bend at waist): Load/unload guest luggage and bell carts.
Pushing/Pulling : Bell carts weighing up to 100 pounds.
Lifting/Carrying : Guest luggage weighing up to 50 pounds.
Hotel Operations or Customer Service experience preferred.
Communicates effectively with others.
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs.
Valid driver's license and a clean driving record.

BENEFITS: Medical, Dental, Life insurance

Paid Time OffPaid Community Service DaysClick here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

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