Ecommerce Customer Care Specialist Remote & AI-Driven

Posted 11 days ago

vaslMillbrae (CA)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

VASL is seeking a Customer Service Specialist (Ecommerce) to provide exceptional customer support while implementing AI tools for process automation. This full-time remote position involves responding to inquiries, managing orders, and training AI for improved customer interactions. The ideal candidate has 1-3 years of experience in eCommerce customer service, proficiency in ShipStation, and strong communication skills. Join us to streamline our customer experience and help improve service efficiency.

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.