Customer Service and Operations Support

Location: Carson, CA

Pay Rate: $22.00 – $23.00 per hour

Schedule: Monday-Friday, 8:00 AM-4:30 PM with a 1-hour lunch Looking for Customer Service and Operations Support jobs in Carson where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. We are seeking a dependable, detail-oriented Customer Service and Operations Support Associate to support daily customer service and warehouse/operations activities. This role is ideal for someone who enjoys a fast-paced environment and is comfortable balancing office responsibilities with hands-on inventory and tool management duties.

Job Duties: Handle a high volume of incoming and outgoing customer calls. Communicate professionally with customers, suppliers, and service technicians. Provide exceptional customer service and support throughout the day. Enter, update, and maintain accurate records and information. Assist with inventory organization and material management. Load, unload, move, and organize tools, parts, and service-related materials. Help maintain an organized and efficient workspace, inventory area, and tool storage.

Education Requirements: High school diploma or GED required. Additional customer service, business, or office training is beneficial.

Experience Requirements: Strong verbal and written communication skills. Ability to provide professional, courteous, and solution-focused customer service. Experience using computers, business software, and data entry systems. Excellent organizational skills with the ability to manage multiple priorities. Commitment to professionalism, accuracy, and customer satisfaction.

Preferred Qualifications: Previous customer service, call center, retail, office support, or administrative experience is preferred. Experience working with CRM software, order processing systems, or customer databases is beneficial. Bilingual communication skills may be considered an asset depending on the position. Physical Capabilities Ability to remain seated or stand for extended periods while assisting customers. Frequent use of computers, telephones, and standard office equipment. Ability to communicate clearly with customers, coworkers, and business partners. Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits: Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life Insurance and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success.

About Us: At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer.