Skip to main content
David Careers

Holistic Spa Membership Sales Associate

Posted 11 days ago

now massage napervilleNaperville (IL)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelOther Personal Care Services

SENIORITY

Mid

Apply (opens in a new tab)

About the role

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources Summary Objective: The Membership Associate leads and manages membership sales generation and ensures all boutique operations are consistent with The NOW Massage Boutique standards. Membership Associates also may assist the management team in all boutique operations.
Essential Functions:
  • Deliver the ultimate massage experience to every guest and member, every time
  • Meet established monthly sales and performance goals by selling and promoting our memberships
  • Assist in Membership Sales as directed by management team
  • Create positive experiences for all guests and prospects
  • Exhibit excellent customer service – greets members by name, guests, and staff with a smile
Job Responsibilities:
  • Ensure membership agreements are filled out accurately and completely
  • Ensure every member is checked in in a timely manner
  • Set appointments and maintain schedules
  • Completes follow up calls to prospects, membership renewals, etc.
  • Promote sales of memberships, boutique items, and gift cards
  • Maintain daily cleaning checklist for front desk
  • Leads staff by example
  • Ensures the front desk is operated with the focus on customer service
  • Maintains the desk in clean and efficient order
  • Attends and actively participates in company meetings
  • Interacts with other staff members in a positive, professional manner
  • Assume other responsibilities as needed
  • Work early mornings, evenings, and weekends as needed
Required Knowledge, Skills & Abilities:
  • Ability to work with team members effectively
  • Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude
  • Ability to handle challenging customer issues with patience, tact and professionalism
  • Must have a high level of professionalism, honesty, integrity and work ethic
  • Demonstrated selling skills
  • Excellent telephone etiquette
  • Effective organizational skills
  • Experience working in a team orientated environment
  • Excellent communication and customer service skills
  • Understanding of basic cash-handling procedures
  • Basic computer skills
  • Verbal and non-verbal communication skills

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this