Principal Researcher, Agentforce Platform (Flexible)

Posted yesterday

salesforceBrooklyn (NY)

Computer and Information Research Scientists Research and Development in the Social Sciences and Humanities

SENIORITY

Lead

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About the role

Salesforce, Inc. is seeking a Principal Researcher for the Agentforce Platform to distill complex problems into actionable insights for product, design, engineering, and customer success. You will guide strategic research across AI and data platforms, governance, and integrations. You will lead mixed-method studies, partner with senior management, and mentor colleagues while delivering high-impact findings that shape enterprise software experiences for millions of users.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.