Guest Services Supervisor: Tours, VIP & Events
paleycenterNew York (NY)
About the role
The Paley Center for Media in New York seeks a Supervisor, Guest Services to lead the daily front‑of‑house operations, group tours, library and mailroom tasks, and to enhance visitor experiences. Collaboration with internal teams drives service excellence across events and programs.
You will supervise staff, manage inquiries, oversee cash and donations, and coordinate schedules for museum hours, rentals, and VIP events while supporting recruitment and onboarding as needed.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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