Senior Client Success Leader - Drive Retention & Growth

Posted 4 days ago

cartcomBrooklyn (NY)

Sales ManagersCustom Computer Programming Services

SENIORITY

Mid

About the role

Cart.com seeks a Senior Manager, Client Success to lead a team of Client Success Managers and oversee key client relationships. You’ll partner with Operations and cross-functional teams to drive retention, satisfaction, and growth, translating client needs into actionable solutions while managing risks. You will build and deliver performance reviews, ensure KPIs, SLAs, and maintain high-quality client experiences across our Dallas fulfillment operations. This is a hybrid role in the Dallas area. #J-18808-Ljbffr

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