ServiceNow Change Management Specialist
Posted yesterday
virtual vocationsDenver (CO)
Network and Computer Systems AdministratorsComputer Systems Design Services
SENIORITY
Senior
About the role
Working fully remote, the full-time ServiceNow Incident and Change Management Specialist will troubleshoot and resolve enterprise infrastructure incidents, manage service tickets, and execute approved system changes while coordinating with internal teams and external vendors.
Key responsibilities:
Diagnose and resolve incidents, service tickets, and infrastructure support requests
Develop and submit Enterprise Change Requests, including implementation and testing plans
Attend Change Control Working Group meetings and execute approved changes during maintenance windows
Required qualifications:
Active Department of Defense Secret clearance required
Minimum six years of progressive information technology support experience
Hands-on experience with ServiceNow incidents, tickets, and change management processes
At least three years of specialized experience supporting diverse hardware and software solutions
Must maintain applicable DLA-approved Computing Environment and tool qualifications
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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