Webinar Facilitator Analyst
virtual vocationsNew York (NY)
About the role
Supporting content creation and technical facilitation, the full-time Webinar Facilitator Analyst will manage client communications, assist with webinar promotion, and provide help desk operations in a remote environment.
Key responsibilities:
Manage high-volume client communications and oversee incoming/outgoing emails
Collaborate with the webinar team to promote webinars and provide technical support during events
Lead User Acceptance Testing (UAT) for website enhancements and analyze reports to monitor user activity
Required qualifications:
Bachelor's degree with expertise in writing and a minimum of 2 years' experience
Experience in editing and creating 508-compliant products
Proficiency in Microsoft Office Suite and familiarity with platforms like Zoom and Share Point
Understanding of webinar technology and editing software or a willingness to learn
Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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