Patient Financial Counselor
virtual vocationsDenver (CO)
Patient Financial Counselor
Posted yesterday
virtual vocationsDenver (CO)
SENIORITY
Mid
About the role
To support a remote Revenue Cycle Management team, the full-time Patient Financial Counselor will manage the full billing cycle, including patient inquiries, insurance coverage explanations, and payment collections while ensuring compliance and timely reimbursements.
Key responsibilities:
Respond to patient inquiries regarding account balances and charges through various communication channels
Explain insurance coverage and patient responsibilities in clear, understandable terms
Collect patient payments and manage payment plans, following up on outstanding accounts as needed
Required qualifications:
5+ years of experience in medical billing and coding within a healthcare setting
Experience in Sleep Medicine and/or DME billing is strongly preferred
Proven track record in collections, including patient balance collections
Familiarity with HIPAA and patient privacy requirements
Bilingual in English and Spanish is a plus
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.