Cast Crew Member
titanic pigeon forgePigeon Forge (TN)
About the role
TITANIC IS A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER.
POSITION SUMMARY:
Engage and assist guests as they explore our museum and its amazing collection of artifacts. Desire to exceed guest service expectations and knowledge of Titanic's boarding passes and artifacts is vital.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
Crew members must be able to work a varied schedule - days, evenings, weekends, holidays
Greet and direct passengers, coaches, tours and buses.
Enhance guest experience by forming a connection with guest boarding passes and its history of an actual Titanic passenger crew.
Provide guest assistance throughout museum tour by answering questions regarding our artifacts and introducing Titanic trivia unheard of by the general public.
Assist with special events held at the museum and other locations as deemed by management.
Perform opening and closing duties.
Aptitude to quickly familiarize yourself with Titanic's history, her passengers and our museum.
Provide passengers with first class guest service.
Create a happy, respectful and courteous environment.
Ability to communicate well, interact and enjoy children.
Assist with maintaining your designated area.
Willingness to adapt to an ever-changing environment.
Availability to work varied shifts including evenings, weekends, and holiday.
SKILLS & ABILITIES
Education: Less than high school education
Experience:
experience in public speaking
experience in customer service
Customer Service Computer Skills: Aptitude for learning company based software.
Other Physical Requirements: Must be able to stand for long periods of time
WORK ENVIRONMENT: May have some exposure to outside climates for extended periods of time.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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