Global Workforce Manager, Customer Care Transformation

Posted 11 days ago

fine foods pharmaceuticals ntm spaItaly (NY)

First-Line Supervisors of Personal Service Workers Toilet Preparation Manufacturing

SENIORITY

Mid

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About the role

Fine Foods & Pharmaceuticals N.T.M. S.p.A. based in the Town of Italy, is seeking a candidate to join their Customer Care Management team. In this role, you will standardise processes and drive innovation to enhance customer satisfaction and quality. Your responsibilities will include establishing a global workforce management framework and coordinating resources for improved customer care. You should possess experience in workforce management, customer care processes, and have excellent analytical, communication, and organisational skills.

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