Part-Time Retail Banker- St Elmo

Posted 7 days ago

dieterich bankSaint Elmo (IL)

New Accounts Clerks Commercial Banking

SENIORITY

Mid

SALARY

$15-$17 per hour

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About the role

Part-Time Personal Banker Dieterich Bank is hiring a Part-Time Personal Banker for our St. Elmo branch! If you enjoy building relationships, helping people reach their financial goals, and delivering exceptional customer service, we'd love to meet you.

Schedule: 3 days per week, 8:00am to 5:00pmRotating Saturdays, 9:00am to 12:00pmPart-time position

Pay: $15-$17 per hour, based on experience and qualifications

About the Role: As a Personal Banker, you will be the face of Dieterich Bank, helping customers with their everyday banking needs while building strong relationships within the community. You'll assist customers with account openings, transactions, online banking support, and financial solutions that help improve their overall financial well-being. This position is ideal for someone who enjoys customer interaction, problem-solving, and working in a team-oriented environment.

What You'll Do:

Deliver exceptional customer service while creating a welcoming banking experience
Process customer transactions, including deposits, withdrawals, payments, and check cashing
Assist customers with online banking, mobile banking, and digital banking services
Open and maintain checking, savings, and other deposit accounts
Respond to account inquiries and resolve customer concerns professionally
Help customer identify banking products and services that fit their financial needs
Process account maintenance requests, including address changes and account updates
Maintain confidentiality and ensure compliance with banking regulations and policies
Support branch operations and collaborate with team members to achieve branch goals

What We're Looking For:

1-3 years of customer service experience, preferably in banking, financial services, retail, or a similar face-to-face environment
Associate degree in Business or related field preferred
Dependable with the ability to work a rotating Saturday schedule
Strong communication, relationship-building, and customer service skills
Ability to recognize customer needs and recommend appropriate banking solutions
Comfortable using technology, including Microsoft Office, online banking platforms, and mobile applications
Detail-oriented with strong organizational and problem-solving abilities
Team player who demonstrates professionalism and a positive attitude
Commitment to Dieterich Bank's core values: Integrity, Value, Service Excellence, and Teamwork

Dieterich Bank is a community bank with approximately $1.5 billion in assets, serving customers through 16 locations across South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. Named one of the Best Places to Work in Illinois for eight consecutive years, we are committed to creating a supportive, family-friendly culture where employees can thrive both professionally and personally.

Benefits:

401(k) Plan- Employer matching available
Discretionary Profit Sharing Plan
Discretionary Bonus PlanPaid Time Off (Holidays, sick time, personal time, and vacation)8 hours of paid time volunteer with a charity of their choice

At Dieterich Bank, we're more than a bank. We're relationship builders, community supporters, and trusted financial partners. If you're looking for a rewarding part-time opportunity where you can make a difference every day, apply today. Dieterich Bank is an EEO/AA/Vet/Disability Employer.

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