Enterprise Renewals Representative

Are you an enterprise sales or customer success pro who thrives in high-stakes negotiations, enjoys engaging senior executives, and wants to master AI-driven sales execution? If so, here's a role where you can own the renewals pipeline for high-value enterprise clients, leading direct conversations with decision-makers, and securing multi-million-dollar contracts.At Trilogy, we're not running a traditional SaaS sales org with arbitrary quotas, commission games, or bloated layers of management. We're an AI-first company that's rewriting how enterprise sales works: optimizing deal execution, risk assessment, and stakeholder engagement with AI-powered insights. You'll be part of a team that moves fast, iterates constantly, and leverages AI to eliminate inefficiencies, so you can focus on what actually closes deals. Instead of chasing commissions, you'll have the stability of a guaranteed comp plan, allowing you to sharpen your sales craft without the stress of unpredictable payouts.This is not a cushy renewals overseer job. It's a hands-on, execution-driven position where you'll be responsible for managing a renewals pipeline, identifying key economic buyers, overcoming objections, and driving contract renewals with precision. You won't be babysitting a team or wasting time in endless internal meetings. You'll be on the front lines, negotiating high-value renewals and ensuring long-term customer retention.If you want to shape the future of AI-driven sales while owning high-impact deals, apply now!What you will be doingLead high-touch conversations with key customers, aligning on value, overcoming objections, and winning renewalsDefine and continuously improve structured B2B renewals playbooks, AI-driven sales strategies, and frameworks to maximize retention and revenueWhat you won't be doingNew logo sales or hunting for new leadsEnterprise Renewals Representative key responsibilitiesOwn the entire renewals process for enterprise accounts, serving as the primary point of contact, with the goal of retaining revenue and minimizing churnBasic Requirements4+ years of experience in a CSM or account management role at a software/SaaS/Cloud products company with Enterprise clientsExperience managing the entire renewal cycle, including client engagement, value proposition, negotiation, managing paper process, and closing deals worth $100K+Native-English speakerExperience using AI tools in a professional settingMust be able to work during U.S. business hoursAbout TrilogyHundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.