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Centralized Baggage Service Representative - Houston International Airport (IAH) - $20 hourly PART T

Posted 2 days ago

hallmark aviationHouston (TX)
Baggage Porters and BellhopsOther Support Activities for Air Transportation

SENIORITY

Junior

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About the role

Centralized Baggage Service Representative - Houston International Airport (IAH) Proficient in all Baggage Service-related functionality In depth knowledge of World Tracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files Performs daily proactive/reactive communication with passengers Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries Maintain inventory of OHD baggage Register lost and found items in W/T, maintain documentation and follow-up with passengers Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage Send W/T forwarding messages for all bags that are being expedited from the port Respond timely to emails, telexes, and phone calls
Required Skills:
  • Basic MathLong periods of standing
  • Lifting, pushing, pulling, and carrying up to 70 lbs
  • Constant interaction with passengers and management
  • Constant telephone and computer usagePC basics (Word, PowerPoint, excel, etc.)Organizational talents
Required Experience:
  • Personal profile
  • Social competence
  • International behavior
  • Stress resistance
  • Readiness to travel (flexibility)
  • Opens for new ideas and innovative products
  • Flexibility in resolving conflicts constructively
  • Eager to learn new skills
  • Organized and logical thinker
  • Make quick and rational decisions
  • Problem Solving
  • Ability to adapt quickly to unforeseen situations
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a dynamic environment
  • At least 18 years of age, high school graduate or G.E.D equivalent.
  • Must be able to pass the drug test & obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
  • English proficient, other languages are a plus.
  • Computer savvy

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