Virtual Assistant - Customer Service Rep
Posted 2 days ago
staff financial groupAtlanta (GA)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
Virtual Assistant - Customer Service Rep - Philippines 8:30am-5:00pm ESTFull Time
Your Role:
As a Virtual Customer Service Representative, you'll be the heart and voice of our company, ensuring every customer interaction is handled with warmth, professionalism, and efficiency. Your role is crucial in maintaining our reputation as a caring and reliable provider in the lifesaving industry.
Key Responsibilities:
Processing orders, servicing customers. Build relationships with customers and exceed expectations. Receive incoming calls, answer product and service questions. Greet all incoming calls warmly. Take orders over the phone. Maintain customer records. Resolve product or service issues. Contribute to a team effort by accomplishing various tasks as needed.
What We Look For:
Positive can-do attitude, team player. Exceptional interpersonal skills with a customer-oriented approach. Customer oriented and ability to adapt/respond to different types of clients. Ability to multi-task, prioritize and manage time effectively.
What We Offer:
Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. Our Promise: Join us, and you'll have the opportunity to make a real difference. Not only will you be part of a team that values your contribution, but you'll also be playing a role in a company that's dedicated to saving lives. We offer a supportive work environment where you can grow both personally and professionally.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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