Desktop Support Engineer
ace stackBoonton (NJ)
Desktop Support Engineer
Posted 7 days ago
ace stackBoonton (NJ)
SENIORITY
Senior
About the role
Desktop Support EngineerLocation: Parsippany, NJRole and Responsibilities1. Technical Support: Provide technical assistance to users experiencing hardware and software issues.2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.4. User Training: Train users in new technologies and provide guidance on best practices.5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.6. Collaboration: Work closely with other IT teams to resolve complex issues.7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment functions properly before meetings and provide on-the-spot technical support during meetings.8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
Before you apply
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A number in mind
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Your notice period
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