Nissan Service Advisor
1stnissanSimi Valley (CA)
About the role
Service Writer / Advisor - NissanSimi Valley, CAFull-Time | Commission | $60,000 - $90,000 Join a professional, family-owned dealership where you're more than just an employee - you're part of the team. First Nissan of Simi Valley, part of the First Automotive Group, is growing and seeking an experienced and motivated Service Advisor to deliver exceptional customer service and help drive our award-winning service department forward.
What You'll Do:
Serve as the key point of contact between customers and technicians.
Accurately write repair orders and explain service recommendations.
Advise customers on needed repairs and maintenance - and sell with integrity.
Provide timely updates to customers on service status.
Follow up with appointment reminders and post-service communication.
Maintain high Key Performance Indicator (KPI) scores.
What You Bring:
Experience as a Service Advisor/ Writer (required).Strong automotive knowledge and a passion for customer care.
Ability to multi-task in a fast-paced environment.
Familiarity with CDK software (preferred).Professional appearance, work ethic, and a team-oriented mindset.
Valid Driver's License with a clean driving and background record.
At least 3 years of stable work history in a customer-facing role.
Benefits Include:
Competitive commission-based pay.
Medical, Dental, Vision insurance.401(k) retirement plan.
Paid vacation.
Opportunities for advancement in a supportive, growth-driven environment.
If you're ready to grow your career with a dealership that values your experience and drive, to join the First Nissan family.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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