General Clerk II
coastal management solutionsMemphis (TN)
About the role
General Clerk II – Administrative Support
Location: Millington, TN
Job Type: Full-Time, Contract
Position Contingent Upon Contract AwardAbout the Position Coastal Management Solutions is seeking a General Clerk II – Administrative Support to provide administrative, records management, data entry, and customer service support for Navy Personnel Command operations in Millington, Tennessee. This is an excellent opportunity for an experienced administrative professional who is highly organized, detail-oriented, and comfortable working with sensitive information and government records. The ideal candidate will be able to work independently, follow established procedures, and maintain a high level of accuracy in a fast-paced administrative environment.
What You'll Do:
- Enter, update, verify, and maintain personnel and administrative information in government databases and systems
- Process personnel transactions, records requests, customer service inquiries, and administrative corrections
- Review documents for completeness, accuracy, and compliance with established procedures
- Create, maintain, organize, and update electronic and physical records
- Scan, index, digitize, and electronically archive documents
- Perform quality control reviews to identify discrepancies, duplicate records, and processing errors
- Maintain accurate logs, reports, databases, and tracking systems
- Respond to inquiries and assist with records retrieval and distribution
- Support shared mailboxes, ticketing systems, and other administrative workflows
- Prepare reports, status updates, meeting minutes, correspondence, and other administrative documents
- Provide professional customer service to military members, veterans, Navy organizations, and authorized third parties
- Assist with inventory tracking, supplies, records storage, and general office operations
- Follow established Standard Operating Procedures (SOPs) and work instructions
- Protect Personally Identifiable Information (PII) and other sensitive information
- Work collaboratively with government personnel and team members to resolve issues and improve administrative processes
- Support continuity of operations and other mission requirements as assigned
- What We're Looking ForRequired Qualifications:
- High school diploma or GEDAt least 2 years of administrative, clerical, records management, customer service, office support, military, or related experience
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and TeamsStrong attention to detail and commitment to accuracy
- Excellent organizational and time-management skills
- Strong written and verbal communication skills
- Ability to troubleshoot problems and exercise sound judgment
- Ability to work independently and as part of a teamU.S. citizenship required
- Must be able to obtain and maintain a favorable government security clearance investigation
Preferred Qualifications:
- Previous experience supporting military or government programs
- Experience with personnel administration or records management
- Experience with document imaging, scanning, indexing, or electronic records systems
- Experience working with personnel databases
- Familiarity with SharePoint, Salesforce, or other CRM/database systems
- Knowledge of Privacy Act requirements and records management procedures
What We Offer:
- Medical, Dental, and Vision Insurance
- Paid Vacation and Sick LeavePaid Federal Holidays
- Professional Development and Training Opportunities
- Opportunity to support a mission that directly impacts Navy personnel, Sailors, veterans, and their families
- Why Coastal Management Solutions?
- Coastal Management Solutions is a hands-on, mission-focused staffing and government services company. Our team works closely with both our employees and clients to provide dependable support for critical government operations.
- This position provides an opportunity to build valuable experience supporting Navy Personnel Command while working in a professional administrative environment.
Equal Employment Opportunity:
Coastal Management Solutions is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and respectful workplace and make employment decisions without regard to any status protected by applicable federal, state, or local law. Qualified candidates are encouraged to apply. This position is contingent upon contract award.
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