Customer Service Specialist - No Experience - Remote
spade recruitingDenver (CO)
Customer Service Specialist - No Experience - Remote
Posted yesterday
spade recruitingDenver (CO)
SENIORITY
Junior
About the role
Remote Client Service Representative We're expanding our remote team and looking for dependable, motivated individuals who enjoy working with people and providing helpful, professional service. You'll begin in a client-facing role, working directly with individuals and families to understand their needs and help them navigate available protection and benefit options. As you gain experience and demonstrate strong performance, opportunities are available to take on additional responsibilities in training, mentorship, and team leadership. This is a remote, performance-driven career opportunity where growth is based on initiative, consistency, and results.
Responsibilities:
- Meet with clients virtually to discuss their needs, priorities, and available options
- Explain coverage and protection solutions in a clear, easy-to-understand way
- Help clients identify options that align with their individual circumstances
- Provide professional follow-up and ongoing client support
- Build strong relationships by delivering a positive and dependable experience
- Follow an established process for client consultations and service
- Participate in ongoing training, coaching, and professional development
- Support and mentor newer team members as you progress into leadership
- Training & Career Development
You'll have access to the tools and support needed to develop your skills from the beginning.
We provide:
Structured onboarding and comprehensive training
Ongoing mentorship and coaching
Assistance throughout the licensing process for qualified candidates
Remote work with flexibility in managing your schedule
Opportunities for performance-based advancement
Life and health benefit options
Recognition programs and performance incentives
Opportunities to qualify for incentive travel and other rewards
Qualifications: We're interested in individuals who are:
- Confident and professional communicators
- Comfortable interacting with clients virtually
- Organized and able to manage responsibilities independently
- Motivated by goals and measurable results
- Dependable with strong follow-through
- Open to feedback, coaching, and learning new skills
- Comfortable working in a remote environment
- Interested in long-term professional and leadership growth
Previous insurance experience is not required. Qualified candidates receive training and support with the licensing process needed to get started.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.