Remote Head of Service Operations - North America

Posted yesterday

sartorius north americaCentral Islip (NY)

General and Operations Managers Corporate, Subsidiary, and Regional Managing Offices

SENIORITY

Manager

Apply

About the role

Sartorius North America is seeking a remote-based Head of Service Operations North America to lead the regional service business in line with global strategy. You will be responsible for turnover and profitability targets while delivering exceptional service and safeguarding the company’s reputation. The role requires strong leadership, strategic thinking, and a deep customer focus to drive service delivery excellence across North America, including collaboration with sales and marketing to grow

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.