Director of Field Service Excellence

Posted 2 days ago

silkroadMemphis (TN)

Sales Managers Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

SENIORITY

Manager

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About the role

Numotion in Memphis, TN seeks a Director of Service Fulfillment to lead field service technicians, ensuring timely repairs and high customer satisfaction. Based at Shelby Oaks Dr, this full-time role requires hands-on leadership with travel about 50% across the region to support operations, reduce backlogs, and drive service excellence. It emphasizes staff development, compliance with policies and regulatory requirements, and cross-functional collaboration to optimize scheduling, parts flow, and

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