Client Support Representative
Posted today
onetouch directSan Antonio (TX)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
Remote Client Support Agent Join OneTouch Direct as a Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy. MUST LIVE IN SAN ANTONIO, TX Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.Key Responsibilities:Respond to incoming customer inquiries via phone, email, and chat. Demonstrate a thorough understanding of our products and services to effectively address client needs. Provide solutions to problems while ensuring a positive customer experience. Maintain accurate documentation of all client interactions. Work collaboratively with team members to continuously improve service delivery.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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