Product Manager: CX & Subscriber Lifecycle (Hybrid)

Posted yesterday

epson americaLos Alamitos (CA)

Marketing Managers Software Publishers

SENIORITY

Mid

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About the role

Epson America, Inc. is seeking a Product Manager, CX & customer Lifecycle to guide the strategy and execution of Epson's direct-to-consumer subscription program throughout the customer lifecycle. The role covers onboarding, subscriber success, retention, and service processes, with cloud telemetry and data-driven improvement initiatives. Based at Epson America's Los Alamitos, CA headquarters with a potential hybrid schedule, you will collaborate across Service, IT, Finance, Product, Analytics,

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