Remote Travel Advisor
sweetcarolinatravelsAkron (OH)
Remote Travel Advisor
Posted 11 days ago
sweetcarolinatravelsAkron (OH)
SENIORITY
Junior
About the role
As a Remote Travel Advirsor, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.
Sweet Carolina Travel, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities:
Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
Support travelers with booking updates, modifications, cancellations, and special requests.
Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
Follow up to confirm trip details and gather feedback post-travel.
Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional development through ongoing training, mentorship, and team support.
Community culture where passion for travel, connection, and meaningful memories drives everything we do.
What We’re Looking For:
Strong written and verbal communication skills.
Experience in customer service—ideally in travel, tourism, or hospitality.
High attention to detail with strong organizational and follow-through habits.
Tech-savvy and quick to adapt to new systems and booking tools.
A genuine love for travel and helping others design unforgettable journeys.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.