Engineer IV - Voice Integrations

Team Overview: The Voice Integrations team is seeking a Engineer IV to help drive the evolution of our voice and communications ecosystem. This role is ideal for a highly motivated engineer who enjoys solving complex integration challenges, building scalable platforms, and collaborating across technology domains to deliver reliable solutions. As a Engineer IV, you will design, develop, deploy, and support enterprise voice integration platforms and applications that enable client engagement, collaboration, and contact center capabilities. You will work with modern technologies including Java, Spring Boot, Kubernetes, Azure, Terraform, Jenkins, Helm, and Mule Soft, while helping advance our cloud, automation, and platform engineering strategy. In this role, you'll partner with architecture, telecommunications, infrastructure, and product teams to build resilient, highly available solutions supporting voice, UCaaS, CCaaS, and CPaaS platforms. You'll have the opportunity to influence technical direction, drive modernization initiatives, and improve operational efficiency through automation.

What You'll Do: Design and develop cloud-native applications and integration services. Build and maintain CI/CD pipelines and automated deployment processes. Deploy and support applications in Kubernetes environments. Develop Infrastructure as Code solutions using Terraform. Create and support Mule Soft integrations and APIs. Enhance platform reliability, observability, and operational excellence. Collaborate with cross-functional teams to deliver enterprise communication solutions. Lead troubleshooting and resolution of complex production issues. Contribute to Agile delivery practices and engineering best practices What Experience You'll Need:7+ years of experience in platform engineering, software engineering, Dev Ops, systems integration, or related technical disciplines.5+ years of experience designing, developing, deploying, and supporting enterprise applications and integration platforms. Full software development lifecycle experience, including design, development, deployment, release management, and production support. Strong Java development expertise with Spring Boot, microservices, and cloud-native application architectures. Experience building, integrating, and supporting RESTful APIs and Mule Soft-based enterprise integrations. Proficiency with Dev Ops and automation tools, including Jenkins, CI/CD pipelines, Git, and Infrastructure as Code using Terraform. Hands-on experience with containerization and orchestration technologies, including Docker, Kubernetes, and Helm. Experience provisioning, deploying, and managing applications and cloud infrastructure within Microsoft Azure in Agile/Scrum environments.Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday. a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e 6e 6e 6;}tr th { background-color: #f 5f 5f 5;}a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e 6e 6e 6;}tr th { background-color: #f 5f 5f 5;}At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.