Chief Commercial Officer

Chief Commercial OfficerAbout the CompanyTailored compliance services and professional solutions to equip your organization for long-term success.IndustryElectrical/Electronic ManufacturingTypePublic CompanyFounded1964Employees1001-5000CategoriesTest EquipmentConsultingElectrical DistributionTest and MeasurementWholesaleSpecialtiesaccredited calibration servicestest & measurement instrumentspower generationrental equipmentinstrument repair servicesanalytical services (pharmaceutical)validation services (pharmaceutical)and remediation services (pharmaceutical)analytical servicescalibration certificateselectrical calibration servicesinfrared calibrationinstrument calibrationmultimeter calibrationnist traceable calibrationonsite calibration servicesph meter calibrationpressure calibrationscale calibrationtemperature calibrationtorque calibrationvalidation servicesand voltage calibrationAbout the Role•Reports to: Chief Executive Officer •Location: Remote, with significant presence at headquarters in the Northeast US Position Summary The Chief Commercial Officer (CCO) leads the sales organization and catalyzes commercial growth by bringing strategy, sales, and execution together to translate business goals into actionable plans for all commercial teams across all channels. As the central strategist linking revenue generation with client success, the CCO oversees sales and customer success, driving revenue growth through unified go-to-market strategies, retention, expansion, and customer experience improvement and works cross-functionally with Finance, Operations, and Technology to drive profitable organic growth and build the commercial capabilities required to drive revenue greater than the company's historical goals. Key Responsibilities 1. Develop and execute the enterprise commercial strategy to accelerate sustainable, organic revenue growth across the business. 2. Lead, coach, and develop a high-performing commercial organization of sales professionals and leaders with clear accountability for performance. 3. Build a customer-centric commercial model that improves customer acquisition, retention, expansion, and overall customer experience across all channels. 4. Install disciplined sales management processes, including territory planning, account planning, opportunity qualification, pipeline reviews, forecasting, data-based decision making, consistent daily routines, performance management, and CRM rigor. 5. Oversee commercial operations, sales enablement, pipeline management, forecasting, and performance analytics to improve decision-making and execution. 6. Improve gross margin performance through pricing discipline, discount governance, deal qualification, portfolio mix management, and tighter alignment between commercial commitments and operational delivery. 7. Partner cross-functionally with Finance, Operations, Technology, and service delivery leaders to align growth strategy, pricing, customer value proposition, and execution. 8. Lead strategic account growth, retention, and expansion efforts while ensuring commercial teams are aligned around target markets and priority customers. 9. Establish clear commercial metrics, operating cadence, and performance expectations to support public-company discipline and long-term scalability. 10. Recruit, assess, and upgrade talent as needed to build a scalable commercial organization with strong leadership depth and succession capability. 11. Serve as a visible executive leader who fosters collaboration, accountability, operational rigor, and a culture of continuous improvement. Required Qualifications •10+ years of significant senior commercial leadership experience in a B2B services or similarly complex commercial environment •Proven ability to lead commercial transformation and raise the level of process discipline, talent, and execution across a sales organization •Demonstrated success driving organic revenue growth, scaling commercial capabilities, and improving sales productivity in a performance-driven organization •Experience leading disciplined sales processes, forecasting, CRM adoption, and performance management across a sizable sales organization •Strong financial and commercial acumen, including pricing, gross margin improvement, deal economics, and balancing growth with profitability •Compelling executive presence, sound judgment, and the ability to influence across functions and levels of the organization •Experience operating effectively in a publicly traded or otherwise highly disciplined business environment with strong reporting expectations •MBA or other relevant advanced degree is preferred Preferred Experience and Attributes •Experience in multi-site, service-intensive, or field-based commercial organizationsFunctionsSales/RevenueSkillsB2B Sales requiredCRM Software requiredSales Productivity required