Solutions Engineer
virtual vocationsNew York (NY)
Solutions Engineer
Posted 4 days ago
virtual vocationsNew York (NY)
SENIORITY
Lead
About the role
To support the API and AI connectivity revolution, the full-time remote Staff Solutions Engineer will act as a trusted technical advisor, assisting customers in architecting secure and scalable API ecosystems while managing complex enterprise deals and providing technical validation throughout the evaluation process.
Key Responsibilities:
Support field sales by helping customers understand the value of the Kong API and AI connectivity platform
Conduct discovery conversations to map customer requirements to Kong solutions and ensure customer satisfaction across assigned accounts
Lead technical strategy for complex enterprise deals, mentor junior SEs, and drive thought leadership through technical blogs and industry eventsRequired Qualifications 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company
Proven track record of owning complex, enterprise-level deals with multiple technical and executive stakeholders
Experience with Docker, Kubernetes, and cloud-native platforms
Hands-on experience with AI-assisted development tooling such as Claude Code, GitHub Copilot, or OpenAI Codex
Working knowledge of AI/LLM architectures and familiarity with Model Context Protocol (MCP) and agentic AI patterns
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.