Platform Enablement Architect – Government ERP Solutions
cgiFairfax (VA)
Platform Enablement Architect – Government ERP Solutions
Posted today
cgiFairfax (VA)
SENIORITY
Lead
About the role
Overview:
In this role you serve as the primary customer-facing technical representative for our Government ERP platform, bridging product, cloud, security, integrations, support, and services. You will articulate the platform strategy, SaaS operations, and roadmap to executives and technical audiences, while guiding customers through architecture discussions and value delivery. You’ll drive consistency in messaging, reduce SME dependency, and shape how government clients realize measurable outcomes from the platform. This is a high-visibility advisory role with strong executive presence and hands-on collaboration with cross-functional teams. Compensation / Benefits Competitive compensation Comprehensive insurance options 401(k) match and share purchase plan Paid time off including vacation holidays and sick time Paid parental leave Tuition assistance and learning opportunities
Responsibilities:
Act as the primary customer-facing technical representative for the Platform Enablement organization Lead executive briefings, customer workshops, architecture discussions, and technology reviews Represent the platform in sales pursuits, client engagements, and industry events Translate complex technical concepts into business outcomes and value propositions Build trusted relationships with customer stakeholders across the lifecycle Develop reusable customer-facing materials, narratives, and reference architectures Mentor internal teams on platform capabilities and messaging Collaborate with Product Management, Cloud Operations, Security, Integrations, Support, and Professional Services
Key requirements:
8+ years in enterprise software, SaaS, or related customer-facing tech roles Experience with government/public sector organizations Strong understanding of SaaS operating models and cloud technologies Familiarity with ERP solutions for finance, procurement, HR, payroll, or asset management Knowledge of enterprise integration approaches and APIs Experience leading complex customer engagements and strategic sales pursuits Excellent executive-level communication and presentation skills Ability to translate technical concepts for technical and non-technical audiences Experience developing customer-facing messaging and thought leadership content Executive presence Strong written and verbal communication Facilitation and workshop leadership Cloud technologies (SaaS, cloud operating models) Platform security architecture and governance API and integration strategies
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