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David Careers

FT - Client Support Specialist - Work From Home

Posted today

meridianlinkGermantown (MD)
Customer Service RepresentativesTemporary Help Services

SENIORITY

Mid

SALARY

$68,400 per year

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About the role

[Customer Service / Remote] - Anywhere in U.S. / Up to $68,400 per year / Flexible schedule / Medical-Dental-Vision-Life-Disability / 401k match / Flexible paid time off - As a Client Support Specialist at MeridianLink, you will: Provide timely and effective assistance to clients by resolving inquiries and technical issues; Collaborate with internal teams to escalate and troubleshoot complex problems; Maintain accurate and detailed records of client interactions and support tickets; Educate clients on product features and updates to enhance their overall experience; Monitor client feedback to identify trends and suggest improvements; Ensure adherence to company policies and quality standards during all client communications; and Deliver exceptional customer service that fosters long-term client relationships and promotes satisfaction…Hiring Immediately >>

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