Service Operations Coordinator – Parts 100% Remote
Service Operations Coordinator – Parts 100% Remote
Posted 3 days ago
SENIORITY
Senior
About the role
- Hands-on experience using SAP for order, purchasing, or procurement-related workflows
- Hands-on experience using Salesforce to track customer requests, quotes, orders, or service activity
- Two to three years of experience in service operations, order management, customer service, technical administration, desk support, or a related area with a relevant degree
- Five or more years of related professional experience may be considered in place of a degree
- Experience preparing customer quotes using established pricing, shipping, logistics, and terms-and-conditions templates
- Experience processing customer purchase orders and creating internal order or parts-request tickets
- Ability to track spare-parts orders, shipment statuses, and delivery timelines
- Strong data-entry skills with a high level of accuracy and attention to detail
- Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook
- Ability to maintain accurate logs and reports for quotes, purchase orders, parts requests, and shipping updates
- Strong customer-service skills and the ability to communicate clearly with customers, engineers, field teams, logistics, buyers, and finance
- Must be authorized to work in the United States without current or future sponsorship Bonus/Soft Skills:
- Experience using Jira to create or manage parts and procurement requests
- Experience supporting field service engineers or technical site teams
- Experience with spare parts, inventory control, return merchandise authorization, maintenance, repair, or warranty operations
- Experience coordinating between service, supply chain, procurement, logistics, and finance teams
- Bachelor's degree in business administration, operations, engineering, or a related field
- Spanish-English bilingual communication skills
- Comfortable working in a fast-growing environment with evolving processes and systems
- Able to remain calm, organized, and productive while managing multiple urgent requests
- Self-motivated, adaptable, and able to begin contributing with minimal ramp-up time
- Willingness to learn and take ownership of assignments
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
