Phlebotomist-Lead

Major Responsibilities: Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction. Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale. Monitors and coordinates the workflow of the department. This includes specimen collection, processing and ordering functions. Answers and appropriately handles telephone calls. Assists with inventory and maintains supplies and/or equipment. Assists in the investigation of procedure and/or performance failures and aids in their resolution. Reviews procedures and reports discrepancies to leadership. Reviews various pending and management reports. Generates and distributes reports. Documents appropriate information for quality assurance/improvement according to established protocol. Verifies positive patient identification to ensure patient safety. Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Assesses patient reactions to specimen procurement. Obtains medical assistance when judged necessary. Obtains specimens according to priority and scheduled draw times. Receives and sorts specimens. Packages and tracks specimens for transport. Ensures completion of specimen collection functions according to protocol. Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies orders. May perform limited testing under Clinical Laboratory Improvement Amendments (CLIA),1988 guidelines according to established policies and procedures. Runs quality control checks. Instructs students in phlebotomy, data entry and specimen processing functions. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.