Senior Software Engineer, Platform & Developer Experience

Responsibilities: Conduct regular interviews with engineering teams to find pain points in their daily workflows and prioritize the creation of tools or architectural changes to eliminate them. Design and implement reusable patterns using Nest.js, React.js, and TypeScript that enable other engineers to ship high-quality, performant services and interfaces by default. Take ownership of systemic performance issues, such as optimizing slow PostgreSQL queries or refining Kafka producer/consumer patterns to ensure reliable message delivery. Own and evolve our Kubernetes and ArgoCD configurations to ensure seamless, automated, and safe deployments across the organization. Lead nebulous, cross-team technical challenges such as re-architecting shared libraries or evolving our service-to-service communication and drive them to a concrete resolution. Identify "sticky" or overly complex codebases and lead the effort to refactor them into maintainable, testable, and modern modules. Actively mentor and coach engineers across the organization, helping them level up their technical skills and understanding of our core architecture. Research, prototype, and roll out new internal tools, libraries, or frameworks that improve CI/CD, local development, or system observability. Introduce new frameworks or architectural shifts to the team and provide the documentation, workshops, and 1:1 support needed for successful adoption. Lead by example in code reviews, coaching others on maintainable design, testing strategies, and system-level risk mitigation. Communicate complex technical trade-offs effectively across functions, using empathy and self-awareness to handle conflict and align differing perspectives.