North America Field & Customer Support Leader

Posted 7 days ago

digital controlKent (WA)

Sales Managers Telemarketing Bureaus and Other Contact Centers

SENIORITY

Manager

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About the role

Digital Control Incorporated (DCI) is seeking a senior leader to guide North American customer support, field operations, and dealer relationships. The role leads strategy, builds scalable support models, and drives excellence across phone, digital, training, and on-site services. The candidate will shape organizational development, mentor field leaders, and partner with product, quality, and marketing teams to improve the customer journey, ensuring uptime for HDD equipment customers across

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